Login problem

[uogatis]

Good day.

Yesterday I changed password of my account and since then I am not able to log into the game.
It seem to be stuck on Verifying account step.
Could someone please look into it? I would really appreciate it.
The accounts name is uogatis

Thank you.

[MarkTheGiant]

Good day.

Yesterday I changed password of my account and since then I am not able to log into the game.
It seem to be stuck on Verifying account step.
Could someone please look into it? I would really appreciate it.
The accounts name is uogatis

Thank you.

Are you sure that you have typed the password correctly? Have you tried to do a password reset?

[uogatis]

I am 100% sure that I typed the password correctly but, I haven't tried resetting it to a new one, no.
I may aswell give it a shot.

[uogatis]

I just tried resetting the password but problem remains the same.

[MarkTheGiant]

Send an email to the support team where you explain your problem.

[uogatis]

Try with sending a mail.

To who?

[MarkTheGiant]

To who?

uodreams@gamesnet.it

[uogatis]

uodreams@gamesnet.it

ty ill try

[Alexdan]

Check your assistant save password option and rewrite it in client.

Bacause Shard is bugged if enter wrong password still locked on verifing account not tell wrong password message.

[MarkTheGiant]

Check your assistant save password option and rewrite it in client.

Bacause Shard is bugged if enter wrong password still locked on verifing account not tell wrong password message.

Quando sistemeranno questo problema?